TeleHealth is part of the digital revolution that MAXIM offers as a technologically advanced organization that serves patients suffering from a broad spectrum of hair loss conditions. TeleHealth complies with COVID regulations by limiting exposure. MAXIM promotes ongoing support for existing and new patients by offering a HIPAA-compliant platform and cost-effective solutions for hair restoration consultations, pre and post-operative care which was historically not available in the industry, at least not via a HIPAA compliant platform.
MAXIM Hair Restoration, an organization that prides itself in keeping up-to-date with emerging med-tech innovations and using cutting edge technology to advance access to patient care and quality of customer service, has now joined the digital revolution by incorporating TeleHealth services through a HIPAA compliant platform for consultations, patient care, and communication.
MAXIM views patients as a top priority which is why increasing patient access to health care professionals remotely provides a safe, cost-effective, reliable, and convenient platform that does not dilute the quality of Doctor-Patient communications.
As the TeleHealth sector has evolved, the initial adopters were rural hospitals and clinics followed by urgent care centers. Teladoc is now a multi-billion dollar, publicly-traded TeleHealth company that ratifies the demand and success of this service and sector.
Recently, partially due to the COVID-19 crisis, elective and cosmetic surgery as well as non-surgical medical aesthetic providers have jumped on the TeleHealth bandwagon. Providers are offering virtual consultations and pre/post-operative care.
Since HIPAA has temporarily relaxed TeleHealth platform protocols, patients and providers are empowered to choose the best form of communication via phone, SMS/Chat and other messaging systems, video calls via Skype, Zoom or Face Time, inbox messaging, and other vehicles to expedite responsiveness and communication with each exchange in real time.
The ability to address more patients does not dilute the quality of care, rather it democratizes it, giving back the power for patients to feel comfortable and confident in receiving guidance from their health care providers. Using Telehealth has become a necessary response to the rising effects of Covid-19 safety regulations which prohibit in-person and in-clinic patient visits, an extremely prohibitive process for those in need of non-urgent requests.
This transitional period of technology and communications is a critical component in solving a variety of health care challenges that go beyond patent communication.
Telehealth enables the dismantling of obstacles affecting patients who are actively seeking medical support. It’s an alternative that serves patients with opportunities to overcome mobility-related issues such as transportation and associated costs. Moreover, Telehealth encounters are economically more attractive to patients as they entail lower or no co-pays and other out-of-pocket costs.
From a provider perspective, TeleHealth enables them to target and attract patients beyond their customary radius of let’s say 50 miles or so.
According to Mac Fadra, CEO of MAXIM Hair Restoration, “We are finding that TeleHealth enables us to attract patients from secondary and tertiary markets who would otherwise hesitate. This serves us well since our clients may need to be in our clinic only on the day of their procedure. Pre and post-operative services could be rendered by providers via TeleHealth as much as possible.”
MAXIM Hair Restoration has pioneered the concept of TeleHair consults and services that are focused on the hair restoration sector. These services are not just limited to provider-patient communication and interaction but extend to our ancillary and administrative staff as well.
Furthermore, TeleHealth is integrated with the EHR, CRM and Nurture systems to capture all patient encounters and communication electronically.
“Real-time consultations whether they are urgent, pre-op, post-op, consultative, or those seeking to be educated without the distraction of an advertisement – all deserve to have ongoing open access to professionals ready to respond to each request. MAXIM seeks to be a part of resolving and changing the paradigm of care as we see it today by improving patient care in all ways possible, beginning with TeleHair and TeleHealth,” added Mr. Fadra.
MAXIM has locations in Manhattan, New York City; Great Neck and Huntington in Long Island; Parmaus, New Jersey; Dallas, Fort Worth and Houston, Texas; Alexandria, Northern Virginia; and Southern California. Outside the U.S., MAXIM has locations in Manila and Cebu in the Philippines as well as Dubai and Istanbul, Turkey. Call today for a free consultation!